Tag: Business Planning

Growth and bottlenecks often cycle together. Most entrepreneurs want their businesses to grow, and many want them to grow quickly. Conventional thinking is that fast growth means more success. Truth is, that there are spots in a growth cycle that need to be navigated carefully to make sure your new level is sustainable.

 

Growth changes a few things; capacity, financials, and time commitment.  Anywhere there is a constraint on the business flow, a bottleneck shows up.  A bottleneck inside a growth cycle is the place where there is rapid growth requiring one or all of these three things at once. It strains capacity, money, or time, and there is a “squeeze” on operations as the business adjusts to its new size and scale.  

 

Failing to recognize and navigate a bottleneck smoothly can damage your business. And damage your reputation, if you are unable to deliver your products and services to meet customer expectations.

 

Convoy Road Coffee Roasters is navigating such a squeeze as we continue to grow our customer list, meet the requirements for a Department of Agriculture manufacturer’s license, and get ready for fourth quarter events and holiday gift giving.  These events combining together are affecting our operations, and finances.  We recognized early the constraints that showed up and the resources required to get to our next level of growth, which is basically $100k/ year.

 

It’s About Time and Money

 

First, here are the squeeze spots. The money we are spending bringing our facility up to the requirements for our license is not available for the additional coffee beans our growing customer base is ordering.  Our rate of growth is also requiring more and more stock. We must be purchase raw coffee in 65 pound and 135 pound bags. While ordering 130 pounds served us in June, we now need over 200 pounds a month to keep up.  Those are current money constraints. Competing financial interests; license and stock, and the need for more stock every month.

 

Another squeeze spot is on our time. The events we have on the calendar, plus the upcoming holiday gift demands, will require many more hours of roasting and packaging than we have now. Our little roaster used to average about 35-40 pounds a week with a few longer bigger days, now we averaging  75 ish pounds a week with a few longer, bigger days. That’s a big jump. Not only on our time, but we need more bags, labels, and the time it takes to do all of those additional tasks. We may have to hire some part-time help soon. Which of course leads again back to money.

 

Every decision we make right now is made after considering its effect on our growth plans and how it can help us navigate the current bottleneck.  And honestly, I have been a little unsure of myself for the first time in quite a while, having to work hard at not falling back into my default mindset pattern of being afraid of making a mistake.  We also know that this won’t last forever and expect it to resolve by the end of October.

 

Expect Bottlenecks at Every Stage of Growth

 

Bottlenecks can happen in every business. One place I see it is with people who are scaling their side hustle and leaving their full-time job. Constraints on time before the switch can be challenging and constraints on money in the first few months after the switch are not uncommon. During various stages of growth, you will see them in your own business.

 

The best way to navigate bottlenecks in your business is to first expect them and then be able to recognize them. I always expect a bottleneck at every stage of growth. They don’t always happen, but I am never surprised if they do. For growth to be sustainable, you have to expand across operations. That requires more investment of time and money, and your new business capacity could require team, equipment, and new operational services.

 

As for recognizing the bottleneck- look for the constraints before you feel them. We were able to predict the financial squeeze to some degree.  We researched the licensing regulations and the expense involved in converting our facility. So, we were able to project the amount of cash we would need, and how much it would affect our operations over what period of time.

 

Knowing Your Numbers Will Help

 

It was surprising, however, by the amount of the financial squeeze.  This is because I hadn’t expected the amount of customer growth we also had during that time. But we knew our numbers, and we were able to respond quickly. We recognized we were headed for a cash squeeze before it hit.  Knowing your numbers is an important part of being able to recognize and respond to the beginnings of a bottleneck in the growth cycle.

 

Whether you are preparing to scale, or in the middle of a growth spurt, be mindful of the constraints. Watch your time, money, and capacity.  Remember that bottlenecks are temporary, and cash is king. These growing pains are a good sign that you are in the right market, with the right audience, and in demand for your products and services. Respond, don’t react, to growth in your business and always keep your eyes on the vision you have been given.

Ready for support with your growth? Join the Success Studio mentorship program. 

Admit it, as entrepreneurs we have full plates. And for anyone running more than one business it can get very overwhelming quickly.  So why not add flexibilty with a weekly task list?

If you sometimes look up at the calendar and realize you forgot something, and it is a task you are supposed to do each week, (hello social media post to promote the blog), I have an answer for you.

 

Add Flexibilty With A Weekly Task List

Imagine creating a simple tool that helps you remember the things you have to do around your business and life. This tool tracks the repeatable tasks that can sometimes get missed. Imagine having this list of tasks that you need to do every week. By using this you can add flexibility with a weekly task list.

 

I created such a tool for my life and business (es) and it has been a game changer.  The key is that the tasks can be done generally any time during the week, as long as they get done. Because I am a pen and paper kind of girl and love the feeling of checking a box or crossing things off a paper list, I created a single list of tasks on my computer in Word, and I print off a fresh sheet every week.  

 

 

Here are a few of my tasks:

  • Create the soundbite for the next podcast episode
  • Promote the blog on social media
  • Make sure to pre-label 50 12oz coffee bags (put the logo and “roasted right” labels on them)
  • Print 25 Thank You Cards for shipped coffee orders

There are a few more, but these are tasks that support both businesses. If I have time on a Friday afternoon and I want to pre-label bags, or print the labels, I can do that.  If I have 45 minutes between calls and I want to create the soundbite for the podcast, I can do that too.

 

 

To create my list, I tracked all of my repeatable tasks for two weeks, writing down the things I had to do, then formalized it into a pretty document I like to check off. I also leave a few blank spaces on the sheet for the one off “miscellaneous” tasks that I need to get done in a given week. 

 

Having this list has not only helped with remembering all the little tasks but has also helped with procrastination. Many of these little tasks are kind of boring, or repetitive, and easily forgettable. Having a list in front of me also allows me to choose what to do and when.  Supporting good time management. It also allows me to know each thing on there is important for my life and business.

 

 

In a strange way this list has become kind of a game to see what I can “squeeze in”. That flexibility also reduces stress, because I don’t end up trying to get everything done at the last minute. I print off my weekly task list every Friday.   If you struggle with things falling through the cracks, give this a try, and please, let me know how it works for you!

 

Should you need more resources for your business, check out my free resources!

 

 

Rule almost number one: get it in writing. Running a business without written business agreements puts you and your clients at risk for misunderstandings. It puts you at risk of not getting paid. And further puts you at risk for chargebacks, where the client goes directly to the credit card company and claims fraud after receiving services. Without a written agreement, you will likely have to refund any money you’ve received, even if your policy is “no refunds.”

 

All About Business Agreements 

 

The truth is that contracts, or as I call them business agreements, do not have to be complicated, written in legalese, or 20 pages long to be enforceable. What they need to be is yours, not someone else’s copy/paste, clearly written, including all terms, and signed.   When I say do not “copy/paste” someone else’s, I mean do not copy/ paste. There are formats online you can follow, but don’t include things you don’t understand and just change terms just because they have it in theirs.

 

 

Here are the main things to include in your business agreements.

Business agreements:  Be Clear and keep it simple.

Nobody likes legalese. Nobody. Drop the “whereas” please. Just say it clearly and keep it simple. If the program lasts six months, it lasts 6 months. If there are 4 monthly payments, say that. People want to know what they are signing up for. It doesn’t have to be fancy, lengthy, or in legalese to be enforceable. You can have a legally binding agreement written on a napkin in a bar (there’s a law case on this!), not that I’m suggesting that approach.

 

Business agreements: Include QTIPS

 

The specific terms need to be spelled out. You can use QTIPS to remind you to include these things:

 

                Q: Quantity  (6 sessions, 2 bracelets, 5 massages, etc.)

                T: Time of Performance (15 days, 6 months, 1 hour)

                I: Identity of the Parties (You and the name of the client/ customer)

                P: Price

                S: Subject Matter (what are they specifically buying? Coffee? Coaching? Copywriting?)

 

When you include the above terms of your agreement, there isn’t much room for misunderstanding. Just make sure you are specific. Don’t say “fruit” if you mean “orange.” It can be a single sentence, “This agreement between Me and You is for Six 30-minute life coaching sessions over 6 weeks for $350.00.” All the terms are there. You know what you are giving, and they clearly know what they are getting.

 

Business agreements: Spell out the policies

 

This is where people often leave out things that come back to bite them. If you have a no refunds policy, you must put it in writing, in the agreement with the terms, and have it signed. If you offer refunds or replacements within 30 days, it must be in there as well. The policies are the actual guidelines within which you run your business. If you require a deposit, if you require pay in full before a VIP day, if the customer pays shipping, you must let your people know this BEFORE they complete the purchase.  

 

Many times, I see entrepreneurs who have policies develop only after an incident. You must be more intentional than that.  Walk through the customer journey in your mind and find the sticky spots where they may have a question or an issue about your product or service, and how you want to resolve it.  If someone doesn’t like your policies and chooses not to do business with you, trust me, it is far better than the bitter dispute with the credit card company over the chargeback later.

 

 

Business agreements: Get any changes in writing

 

If you make changes, and they do happen, just put them in writing and sign and date them. “You and I agree to change our agreement to include XYZ.  This change is effective immediately.”  Do not rely on the memory of what you said on the phone, and the out of context email isn’t any better. Take a minute and “memorialize” the change.

 

 

 

Business agreements: Be prepared to enforce the agreement

 

This is the part of business nobody really likes, but this is the reason you have written and signed agreements. You must be prepared to enforce them. In my own business I allow people to pause coaching for a month or two if life happens, because I understand that life happens, but we don’t just “cancel” the agreement because life happens. We pick back up and finish out the terms of the agreement. I’ve never had to actually go out and enforce anything, because I have great clients, but if that day ever came, I will. This is business. My livelihood depends on my clients keeping their word, and their own business growth and development relies on it too. You must view this from an objective place and understand that if your clients don’t keep the agreements, your business could go under. Be stronger than that.

 

Finally, having an attorney look over your agreements is a wise decision. I don’t just say that because I have a law degree. Attorneys went to school to spot gaps and look for language that is written in a way that can be interpreted differently than you think it means or is ambiguous.  If you are skipping the attorney for now, but don’t have written agreements, set aside time to follow the above steps and get your agreements together now.  

When you are ready for business mentoring that covers the mechanics of contracts and agreements, check out the Success Studio. 

Let me start by saying that writers don’t have to be starving artists to be successful. Today, in this blog, we’ll be talking about financial tips for writers.

The fact is, you’re a business owner, you are self-employed, and you’re actually running the business of you. To run a business, you must have some money. When people say they just want to write and not worry about the money, what they’re saying is, I’m not interested in, protecting, growing, and developing the business of me, which is the income and revenue-generating source of my business.

 

 

With that in mind, here are some financial tips for writers

 

 

Have a monthly budget and put away enough of your advance or royalties to cover 3-6 months of expenses

 

In the book writing world, your royalty checks are held anywhere from 2-6 months after books are sold. That’s a long time to wait to get paid. I know that many writers have a feast and famine cycle in their financial lives for this reason. One of the best ways to break that cycle is to make sure your personal expenses are covered every month and the money is in the bank. This will bring some security and can support your ability to create by removing financial stress. Calculate the costs of your food, utilities, rent or mortgage and transportation every month and squirrel away the amount you need to pay a few months of your expenses.

 

If you are freelancing or writing for a magazine or other organization that pays regularly, know what you need to bring in every month, and price your articles and projects accordingly. Make sure you can cover your monthly expenses. As soon as possible create an emergency fund and squirrel away a few months of income to prevent the feast and famine of the publishing world.

 

 

Think of your labor in a book as a sunk cost  

 

It is very hard sometimes to imagine recovering some financial benefit to all the hours you put into developing your work. It is much more difficult than somebody who, say, a jewelry designer, who knows that it takes an hour and a half to make a certain piece, and we can put a direct dollar figure to what they want to recover. So, I’m going to start by saying I understand that writing is hours and hours and hours and having an hourly rate that you recover actually could be very difficult to calculate. This may give people a little bit of a pause about using a formula because it may seem more complicated.

 

But just pricing a book and hoping to sell a bunch of copies isn’t necessarily the best business model, because you don’t know whether or not you’re actually making back what you’re putting in to generating the work. It’s smart to have a sales goal; a financial goal, for the work.

 

think about pricing accordingly

 

There are two considerations you can use for this. The first one is you need to know how much you need to recover for your personal money. During the time you spent writing, on average, what do you need each month for food for your rent or mortgage for your transportation for all your utilities? Having that as a base as an operating figure that you would use?

 

Then, how many months did it take you to write this particular piece of work? How many months of operating expenses? Did you basically put out during the time that this was in development and being written, so having that number there gives us a place to start for you to recover money for your personal needs. If you were to consider your operating costs, let’s say that it took you five months to develop this particular piece of work, and your operating costs every month are $3,000, you’re looking at $15,000 as the minimum that you need to make back in order to cover your own time. Time that in reality you “loaned” the book to write it.

 

The second consideration is to come up with a number or percentage of costs that are profits. Adding a little bit of extra money to the cost of a book for profit is important, but in all honesty, I get a lot of pushbacks from creatives on generating profits.

 

 

Don’t let your love of writing overshadow your need for profits

It isn’t just writers. For some reason, many creatives want to be the altruistic entrepreneur.  The fact is that the more profit you make the more impact you can have. Price your books and services and deals for profitability.

 

If you’re not making a profit, you can’t have a level of impact above anybody else. How can I say this? Well, how can you be insanely generous and donate to the causes that mean something to you?

 

How can you create opportunities or hire people? Whether it’s a cleaner for your home, or an editor, or an assistant? You can’t do those things without making a profit. In some ways, profit is your duty. As a business owner, you really are the only engine that is going to generate additional money in the marketplace; support other people and causes, or allow you to do volunteer work. When you look at profit as an impact you can see that it’s okay to make a profit.

 

Writers have unique gifts and storylines to bring to the world. But the vision of the starving artist does a huge disservice to craft. Follow the tips I had discussed to make sure you make money while doing what you love. 

 

 

Are you ready for business mentoring in your writing pursuits? Check out Success Studio. 

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There are many, many handmade creative product businesses. Whether you make jewelry, paint pictures, created wooden or porcelain gifts, or make something else, you are a creative product business. I have clients who make soaps and lotions and clients who make artwork and gifts. I find there are a few key areas where creative product businesses lose money, and I have a few tips to help your business stay profitable.

 

Creative Business

 

 

 

Tips for Creative Product Businesses

 

 

 

 

Know your actual costs to create your product and include your labor

 

  • Include all the items it takes to create your product, paint, paper, beads, yarn, wood, labels, shipping boxes, lotion bottles, etc. and your operational costs. For my easy formula for pricing anything guide visit:  https://entremoneycoach.kartra.com/page.pricing .

 

  • Calculate how long it REALLY takes you to create each product, and then calculate your labor cost, per piece, that you want to recover in your pricing. Don’t shortchange yourself, the number is the number. Make sure you have the true costs so you can make pricing decisions that reflect your actual time spent.

 

  • Make sure to also include your shipping materials, tissue paper, bubble wrap, stickers, boxes, and any other items you use to ship your items above actual postage. A flat handling charge may be a good, transparent way to do this, or if shipping is included, add it into the price.

 

  • Finally, know your fees for Etsy, Shopify, eBay, etc. if you use any of these selling sites. These can take a pretty significant chunk of profits if you use all their features and advertising offerings. Think also about the table at the fair or the farmer’s market booth. You must consider the cost to sell your product in your pricing.

 

 

 

 

Have a custom option available for customers and charge appropriately

 

One way to increase the price of an item is to have a custom option available. I’ve worked with clients who personalize items, and clients who create custom items for occasions such as weddings. Having some sort of customization available for people to buy can increase your revenues and margins. This can also be a way to resell to customers who need your custom item again in the future, such as for gifts.

 

You need to charge more for the extra time to tailor the product to your client’s specific wishes. Anytime you veer from a standard item, you need to have a charge. Whenever someone orders something custom, please get a deposit. It doesn’t have to be half, it can be a smaller percentage, but get some financial commitment from the buyer before you start creating your one-of-a-kind work.

 

 

 

 

Watch your discounts, coupons, and bonuses

 

I see creative entrepreneurs constantly markdown items, which cuts into the profits.  A coupon for signing up for the email list, then free shipping, then a bonus trial size, then some other thing, and all the sudden you lose money on the sale. I know that many, many people try to compete on price in the creative space, but what you create is unique because you create it.

 

I don’t recommend discounting items often, or buyers will expect them and just wait to purchase until you markdown again. Offering a 10% off coupon with a newsletter signup may be ok, or even a free shipping option on a minimum purchase. Just make sure you have the margin to offer them. I worked with a client one time who barely broke even after offering her discount coupon, after the Etsy fees and advertising costs.

 

 

 

 

Have policies on product changes, returns, and refunds, and stick to them

 

Things can happen in shipping, the item ordered may not be exactly what the customer expected, or there may be another reason for items to need replacing or returning. Protect yourself with clear policies on shipping and tracking shipments, how long you will accept a return, and when an item will be replaced at no or little charge.  Create a policy that all sales are FINAL on custom items.

 

When people order products online, they have several guarantees offered by payment vendors such as PayPal. They can begin a chargeback or complaint and receive their money back- from your account.  Unless you have clear, understandable policies in place, you probably will lose any dispute and be out however much your item cost plus the additional vendor fees. 

 

There is always a demand for beautiful handmade items for gifts or for any occasion.  I know someone who buys a great pair of new handmade clay earrings every other week. She just loves them. Too many creatives under charge for their items and lose money in their business. Following the tips above will help you stay in profit and have the money to keep on creating what you love. Do you have a specific question related to your own business? Reach out and let’s chat!

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Are you ready to form an LLC? I’ve seen quite a bit on social media lately about forming a Limited Liability Company to create a business. I want to remind you that not everyone needs to rush into creating one to have a business.  It can protect your personal assets from being reached to pay a judgment if it gets sued.  There are important decisions to be made about an LLC.  Make an informed choice based on where you and your business are at right now. 

 

business registration

 

An LLC has some great benefits. But, it also has some responsibilities that not enough business owners are aware of. 

 

Here’s the skinny on forming an LLC:

 

 

Form an LLC: It Creates a New Legal Entity

 

When you form an LLC, it creates a new legal “person” who will have its own legal identity. You and any partners become “members” of the organization. The organization is the “citizen” of the state where it is formed.  Typically in the state where the member(s) live. You are creating a new structure. It needs to be treated that way, even if you are the only member of the business. Depending on where you live you may need to renew your entity each year and file to keep your LLC in operation. Additionally, the LLC will have a separate Employer Identification Number (EIN) for taxes, and you must maintain separate bank accounts. 

 

 

 

Form an LLC: All the Business Income Belongs to the LLC

 

One of the biggest issues I see is that people create an LLC to protect their personal assets, which it can, but they use the LLC bank account as their personal piggy bank. In order for the LLC structure to work, and to protect you, the finances MUST be kept completely separate. The LLC pays you as the owner.  Either by a paycheck or through an owner’s draw. You don’t swipe the business debit card to pay personal expenses. Ever.  If you do, the courts can conclude that you didn’t actually treat the LLC as a separate person and that you are really the “same person” as the business, so they can go after your personal assets. It’s a little complicated and beyond the scope of this post, but I cannot stress enough how strictly you must keep the finances clean with an LLC. 

 

 

 

You May Not See Tax Benefits Until You Reach a Certain Income Level

 

Another reason to create an LLC is there can be some tax benefits to the business owner. Depending on the tax structure of the LLC, such as an S-Corp, personal income taxes are being paid on the income the owner actually takes as salary or draws, not on the income that is remaining in banks at the end of the year- which belongs to the LLC.

 

Tax structures and whether the LLC is taxed as a “pass-through” to the member’s personal taxes or as a separate entity is a little outside the realm of this article. But you may be surprised to know that the benefits may not be that great until you pass a certain income threshold. Until your business makes a certain amount in profits, the difference in the amount of taxes may be minimal.

 

 

 

 

Understand the Benefits AND the Costs

 

The many companies preparing and submitting LLC documents to the states are either assuming business owners know all the details, or they are focusing so much on the protection they fail to talk about the expense and the upkeep of creating a new entity. In some states, the renewals can be quite substantial. For one of my clients, her LLC renewal is $800.00 a year.

 

Weigh the costs against any assets that may be at risk, and of course any potential tax savings you could have.  Long story short, not everyone needs to rush into an LLC when they first start a business. Talk to a tax professional about any potential tax benefits, and know your state costs and rules before you create your new business entity.

 

Need free resources for your business? Check out our free resources! 

 

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.I have personally fought the deep fear that I was going to make a wrong decision. I have lived with “analysis paralysis” and turning the same question over and over in my head while trying to figure out every possible outcome. It was exhausting and my business was also stuck. I finally realized that not making a decision IS a decision. I was choosing to keep spinning my wheels. 

 

What If You Couldn’t Make A Wrong Decision

 

Perhaps you have a decision to make that you just can’t. And it is keeping you stuck. Perhaps you have been holding off finding a VA or new software or marketing support. Maybe it’s a financial decision. Maybe it’s the decision to enter a new market or offer a new service.  I want to give you a quick and easy process you can use to help you make the decision. What if you couldn’t make a wrong decision?

 

The Cost-Benefit analysis for this is a simple tool. It shows you if the benefit of something in your business will outweigh the actual cost of having it.  I am a HUGE proponent of the cost/benefit analysis. But the cost/ benefit is a tool that shouldn’t keep you up at night.  I made the biggest mistake with this process by not committing to implementing the best course of action that the tool revealed.

 

 

 

 

I feared that even if I picked the “best” one, it may be wrong for the business. But what if I couldn’t choose “wrong?” What if you couldn’t? Your mindset has to be that you will go with the decision. The decision based on the knowledge that you have when you use the tool.

 

The easiest way to work a cost/ benefit tool is to sit down and handwrite all of the costs and benefits of the decision you are trying to make.  And you use this tool for each decision point. You can handwrite it on a piece of paper, or use a computer program. I am personally a pen and paper and coffee and relaxed environment kind of girl, but you do whatever will allow you to think clearly.

 

 

 

 

Be specific. For example, a Virtual Assistant will save you time that can be better available for money-making activities. Email Automation can make sure nobody who opts in for your newsletter falls through the cracks. And continue to list the benefits that you will personally receive in your business.  Then look at all the costs, financially or otherwise, of implementing the thing.  

 

Many times, when you write it all out, an investment is a “no brainer” and your business will benefit so much you need to add whatever it is, now.  On the flip side, if you are wondering whether to keep something in your business, you can use the same approach. If the benefits (be honest) are not enough to justify the cost, you don’t keep it.

 

 

 

 

Author’s Note:

 

But here is the key, you cannot get it wrong. When you use this tool with the best information you have, your decision is the best you can make at the time. Period. Not making any decision and spinning your wheels is a decision and one that isn’t moving you forward.  Try this tool the next time you have a business decision to make and commit to implementing what comes out on the paper. You will be amazed at how much stress is gone because a decision is made, a course of action is taken, and you can now focus on the next thing.  On one last note, rarely is any decision permanent, so move confidently on the best one that reveals itself to you the next time you feel stuck.

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As entrepreneurs, we are often asked if we have a “business strategy” for just about everything. Social media, marketing, growth, operations, and on and on. But what does it mean to have one? The word strategy, as defined by dictionary.com means, “a plan of action or policy designed to achieve a major or overall aim.”

 

business strategy meeting

 

In all honesty, it can feel a little overwhelming to think about everything that needs to be planned in your business. On the other hand, operating without any plan, that is, just winging it in your biz, will cost you time, energy, and money because you will be trying to hit your targets in the dark. The truth is that you need an overarching plan for your vision, then mini-plans in each of the action areas.

 

 

 

 

Must Fit Into Your Bigger Vision and Goal

 

You want to go from New York to Los Angeles in the car. That’s the goal, get to LA. There are so many different routes to get there, but we can probably agree that you need to have a starting road and you need to be going west. Without looking at a map or GPS or having a strategy to get to your destination you could end up anywhere else costing time and money.  It is true that your starting route may change, and you may end up on a different interstate- but as long as you hold the vision of getting to LA, you will be ultimately moving west. Make sense?

 

My question to you. Where are you going? What does this look like in the future? What is your vision? This is your very first strategy assignment, create a picture of where you are going. This is where people look out 3 months, 6 months, a year, five years. But for now, just pick a timeframe within 2 years and grab the picture in your mind. Now we need to hold that vision to create a plan to get there. Write down this vision and your goals.

 

 

 

 

Must Lead Into Action Plan

 

Some of us love to plan. I do. Unfortunately, sometimes we replace action with planning. Planning is preparation, and I am so guilty of this when I have any fear or resistance around taking the next step. The best use of strategy is to translate your plan into actions that you take every day, week, month, towards your vision.

 

This is where multiple strategies are developed. For example, the social media strategy, marketing strategy, and webinar strategy must nest within the bigger vision. To do this, look at your written vision and goals and describe what each plan needs to do to support your journey. If your business is product-based you may have a strategy that includes sales to both wholesale and retail audiences, so your sales strategy needs to address how to support both.

 

The actual number of plans will vary by business. If you are in manufacturing, you will have strategic needs that aren’t necessary in the coaching world. At a minimum, however, I think just about every business needs:

 

  • A marketing strategy (with a social media plan)
  • A sales strategy
  • A customer acquisition, service, support, and retention strategy
  • A clear strategy for delivering the products and services to market

 

With these four strategies defined for your business, you can make decisions and take action every day aligned with your bigger vision.

 

 

 

 

Must Be Reviewed At Least Twice A Year  

 

It is so true that businesses start with one thing and ultimately evolves. You may start with a single idea and grow it into several lines of revenue. You may need to meet your customer a different way as the industry changes. The strategy will also evolve and grow with your business.  So, creating your strategy isn’t a “one and done” event.  Reviewing it twice a year is a great way to see if your goals and vision are still aligned based on the daily real-world business things.

 

If you aren’t a natural planner, I get it. I hope you see how important it is to have an overarching map and strategy to get to your vision.  You’ve been given a vision, and your entrepreneurial purpose is to reach it. If you need some help with planning your next moves, grab a spot on my calendar for a chat, I have an intensive 3-hour session available that is intended to get your plan reviewed and if needed, back on track to support your goals.

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“I don’t know what I am going to make.” I hear this statement all the time, and when your business is fairly new, I get it. But even from the very start, you should understand your capacity and availability to predict your revenue.  Whether you are a business or a service, you should be able to figure out how much you can make in a given time and create a path to get there.

 

 

It is so important that you figure out a predictable revenue at every phase of growth. Using these numbers can help you make the best business decisions regarding whether it is time to scale. The first thing you have to do is get your pricing right. If you need a pricing formula that will help you price any product or service for profit, you can find it in this blog: How Do You Calculate Selling Price? | Entre Money Coach .

 

Once your pricing is where you need it to be, we can talk about your capacity to make products and services for predictable revenue. I’m going to use a recent example, a client of mine who is starting a coffee roasting business.  We calculated his pricing based on operations, cost of the beans, labor, packaging, and shipping. We also figured out both a wholesale and a retail price for his products, because part of his model is to be on consignment in small local stores.  Here’s how we went from pricing to predicting monthly revenue:

 

 

 

 

  1. Capacity and Availability

 

Roasting coffee takes a certain amount of time per batch and based on the roasts and origins times can vary. But we averaged the time it takes to roast a batch, and the number of bags of product he can make in each roast cycle. That number alone will limit his capacity to make more than a specific amount of product each day. 

 

So, based on roasting time and resting time before packaging, we calculated the maximum amount of product that can be made per day, and then per week.  The cool part is that you can decide how much and how often you work. My client wanted to be part time to start, so the amount of product produced was also determined based on his availability and the number of hours he wanted to work.

 

 

 

 

  1. Number of items of each type to sell at each price

 

My client has two package sizes of roasted coffee beans right now, a 3oz size and a 12 oz size. How many of each size he makes, and sells, each week can help him predict his income. Some will be sold at wholesale, some at retail, with pricing at each size. Based on the number of wholesale and retail orders, plus the product he makes, without orders, to sell that week we can predict how much he will make each week, then month, then quarter. These numbers need to be reviewed at least every quarter.

 

For example: He sells 20 12 oz bags and 10 3 oz bags in a week.

 Ten 12 oz bags at $10.00 wholesale becomes $100.00 and ten 12 oz bags at $14.00 retail is $140.00.

Adding ten 3 oz bags at $2.50 wholesale is $25.00. With this mix of products, he will gross $265.00 this week on 30 total bags, mixed in size and price.

 

This is his “predictable” revenue. He can make more or less by selling more at a retail price instead of wholesale. This is just one small example of how knowing your “mix” of capacity. That and knowing your availability, audience and price can be brought together on paper. Doing this will allow you to predict how much money you will bring in.  I want to note that this isn’t actual sales at this point, but a very solid estimate.  You CAN predict your revenue, even as a new business.

 

 

 

Ready to plan your revenue for Q2 2021? Join me Saturday, March 13th for the three-hour Revenue and Profit Planning workshop! Visit https://entremoneycoach.kartra.com/page/quarterlyintensive for more information!

 

 

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I wanted to give you an end of year checklist with the knowledge that once you check these things off, your 2020 stuff is in the books! If you run your business on the January to December calendar year, follow these steps to close your year out over the next few weeks!

End of year checklistIt is almost the end of 2020 (fanfare!) and I know most of us are relieved and grateful for the new year. This past year didn’t go as planned for anyone I know. Yet, many people learned to pivot, change, and thrive this year. Never underestimate the determination of an entrepreneur.

 

 

 

End of Year Checklist

Close out your income for 2020.

 

After the 31st, no more income counts for 2020. You should have your gross numbers immediately if you have been tracking your income monthly. Print out reports from Stripe, PayPal, and any other payment processor you use. Keep these for your taxes.

 

 

 

Organize your receipts by month

 

If you don’t keep your receipts by month already, go ahead and sort them into envelopes, by month, and total the amount of the receipts on the outside of the envelope. You can add the 12 monthly totals together to easily find what you paid in expenses in 2020.

 

 

 

Know your regular monthly expenses for 2020.

 

Again, if you don’t total these monthly, go ahead and add up your regular monthly expenses such as your phone, rent, internet, and software subscriptions. You need this total for your taxes as well.

 

 

 

Print out the report of your tax deposits

 

In the U.S. you have until January 31st to pay your fourth quarter taxes. If you follow my method, however, you are withholding and depositing taxes with each paycheck throughout the year. This means 26 deposits in 2020. If you used the Electronic Federal Tax Payment System (EFTPS) you can just print a report of your deposits and have it for your taxes.

 

 

 

Make sure you send your returns for of your payroll tax deposits

 

If your bookkeeper will run you an annual report, grab it and have it for taxes. The same with your software, run those reports if you paid employer taxes to make filing your final 2020 940 and 941 easier. If your bookkeeper or accountant does this for you, bonus! Just make sure you sign and mail these returns on time.

 

 

 

Recalculate your Breakthrough Number for Q1 2021

 

Have your expenses changed? Do you still need all of the things you pay for? Take time to run your numbers and adjust your emergency fund deposit as needed to cover any changes. This is also the time to check in on your cyclical fund deposit for any changes in 2021.

 

 

 

Finally, celebrate the end of 2020

 

Check all of these things off the list, and feel free to dance around the living room. I won’t judge. The new year brings 365 new days of opportunities, growth, and success.

 

 

 

Wishing you the very best for 2021. Happy Entrepreneuring!